Send an Enquiry to Mapesen Technology Limited
Use this form to enquire about CCTV cameras, DVR, NVR, POE IP cameras and security system accessories from Mapesen Technology Limited. State the category, the model name as listed, the viewing points and the items you need confirmed. Commercial matters, including quantities, lead time and price, should be asked for in writing for the specific order.
What to include in an enquiry
A complete enquiry names the product category, the model name as listed, the number of viewing points and the recorder category. It also states the setting for each viewing point, whether the setting is indoor, sheltered or exposed to weather, and whether an existing recorder will be kept. Those details let the recipient answer with a specific reply, rather than a general description. If the enquiry covers several locations, list them separately, so each location can be answered on its own terms.
- Category name, exactly as listed on this site.
- Model name as listed, where a model name is known.
- Viewing points and the setting for each point.
- Recorder category, and whether an existing recorder will be kept.
- Items to be confirmed, listed as questions.
Confirmations to request before ordering
Before ordering, a buyer should ask for confirmation of supply for the model name as listed, compatibility with the recorder category in use, and the commercial terms for the order. The buyer should also ask whether any accessory is needed for the mounting, cable route or power arrangement at the site. Those confirmations should be received in writing and checked against the enquiry. If any item is not confirmed, the buyer should ask again in writing, rather than assuming it from a category page.
- Ask for supply confirmation for the model name as listed.
- Ask for recorder compatibility confirmation, where relevant.
- Ask for accessory needs for mounting and cable routes.
- Ask for commercial terms in writing for the specific order.
Enquiry categories available on this form
Enquiries through this form can cover CCTV cameras in bullet, dome, PTZ and network forms, DVR recorders, NVR recorders and security system accessories as listed. The form does not require a buyer to choose a single category before writing, because many briefs cover a camera form and a recorder category together. State both parts in the message, so the reply can address the combination, rather than one part in isolation.
| CCTV cameras | Bullet, dome, PTZ and network forms as listed |
| DVR | Recorder category, with listed product names |
| NVR | Recorder category, with listed model names |
| POE IP cameras | Network camera category as listed |
| Security system accessories | Accessory category as listed |
After you send the enquiry
Keep a copy of the enquiry message, including the category, the model name as listed and the questions asked. When a reply arrives, check it against that copy, item by item, and note any question that was not answered. A follow-up message should quote the unanswered question, rather than starting a new enquiry from scratch. That habit keeps the record clear for both sides, and it helps a buyer compare replies for different model names on the same brief.
Related pages
Send an enquiry
Send an enquiry stating the category, the model name as listed, the viewing points and the confirmations you need, and ask for a written reply.
Send an enquiry