Contact Mapesen Technology Limited
Use the telephone number below or the enquiry form to reach Mapesen Technology Limited about CCTV cameras, DVR, NVR, POE IP cameras and security system accessories. No email address is published on this site, and no named contact is published on this site. The enquiry form is the written route for product, compatibility and commercial questions.
Telephone and address as listed
The telephone number below was confirmed from the company contact page, and the address below is the only address shown on this site. A buyer who prefers a written record should use the form on this page or on the enquiry page, and should keep a copy of the enquiry and any reply. Written enquiries also make it easier to state model names exactly as listed, to list viewing points, and to ask for confirmations that can be checked against the order.
| Telephone | +86-755-89345865 |
| Address | Block A, Yunli Zhigu, Jiaxian Road, Bantian Street, Longgang District, Shenzhen, China |
| Enquiry route | Form on this page or on the enquiry page |
| Email address | Not published on this site |
How to write a useful contact message
A short message that names the category, the model name as listed and the question is easier to answer than a long message that mixes several products. State whether the question is technical, commercial or about after-sales service, so it can be directed to the right function. State the recorder category already in use, if any, and the setting for each viewing point. If the message concerns an existing order, state the order reference that was given for that order, rather than describing the product from memory.
- Name the category and the model name as listed.
- State whether the question is technical, commercial or after-sales.
- List each viewing point and its setting, in plain terms.
- Ask for confirmations in writing before ordering.
What to ask about quantities and timing
Quantities, lead time and price are order matters, and this site does not publish figures for them. A buyer should ask for them for the specific order, stating the quantity, the model name as listed and the delivery location in general terms. The reply should be checked against the enquiry before any payment or commitment is made. If a reply covers only part of the enquiry, the buyer should ask for the missing part in writing, rather than treating silence as agreement.
- Ask for quantity terms for the specific order, in writing.
- Ask for timing terms for the specific order, in writing.
- Ask for price terms for the specific order, in writing.
- Check the reply against the enquiry before committing.
After-sales questions and fault reports
After-sales questions should state the model name as listed, the setting where the product is used, and the behaviour observed, in plain terms. A fault report is more useful when it states when the behaviour started, whether it affects one unit or several, and what has already been checked. This site does not publish a fault procedure, so a buyer should ask for the procedure that applies to the order in hand, and should keep the reply with the order record.
Related pages
Send an enquiry
Use the form below or on the enquiry page to send a written enquiry, stating the category, the model name as listed and the confirmations you need.
Send an enquiry